Zephem wrote:There's Napster and Realplayer has their own service as well.
Napster's are open mp3's I believe, no DRM, but I can't remember. It's either their's or RealOne's.
iTunes has DRM restrictions and a custom file format. She would be locked in unless she used software to break the encryption and convert it over to mp3 format. The thing with subscription services is that they all tie you down with DRM, and you have to break the DRM in order to exercise your right as a consumer, and do what you want with it.
I know that Napster doesn't use straight MP3's. They have a subscription model that, once yo ucancel your sub, your music doesn't work anymore. Personally I'd rather deal with the type of issues maephina was talking about with iTunes than deal with my entire mp3 collection depending on a $15 a month payment.
Not sure about Real's offering. I still mostly buy CD's.
From what I know and have heard, iTunes is probably the way to go for this woman. It sounds like she's a relative computer novice and is looking for something to cover up a lot of the nuts and bolts of digital music, which iTunes does pretty well. I've used it to get a few songs (free from the pepsi promotion a while back) and I had no problems getting it to work just fine.