Even in the context of what we regard as Real Life, humans have a sad tendency to behave less well the larger a gathering of them gets if they do not know one another. We are violent, territorial and dangerous animals with a predatory instinct that mocks our claims of civilization and ascendency over other animals. That is our nature and its difficult to dispute it without reaching for nonsensical and blatantly mythological religeous stories of our creation and uprising. I had to mention this because the tenor of your post seems to point to a belief that I don't see and recognize this. Idealist I may be, but a fool I am not.
The less a person knows and understands another, the less "real" that person is as a mental construct inside the viewer's mind. In daily life most people give no thought whatsoever to the thoughts, feelings and concerns of people who they don't know. The farther removed in relationship and distance, the less thought and concern is triggered in the average person's mind. As reasoning animals, we are most concerned with what is closest to us in a spatial and emotional scale. Our five senses dictate who and what is important to us. So I suppose removing one or more of those points of reference from interaction makes it more DIFFICULT for people to see one another as real and attach importance to how our actions effect them. But still, most of us fancy ourselves to be more than just some animal with an overdeveloped frontal lobe and a pair of opposable thumbs, and thus we strive to be what we percieve ourselves to be.
This is the basic observation I have made of my fellow upright, hairless apes. Not particularly flattering, but more than fair.
In spite of all of this, we have the ability to grasp, formulate and act on intangibles and abstract processes. Let's forge onward with this, shall we?
There is a difference between roleplaying and reality, Tarryk, both in virtual and real life. In D&D, one sits across the table from one's playmates. One is forced by one's senses to acknowledge the reality of the person who plays the character. The rational mind KNOWS and acknowledges that person's reality. And when one pauses to answer the real body's call to be fed, to move or to be relieved, OOC manifests itself in a clearly defined way. While OOC, even the most venemous of IC enemies treat each other as what their players are: real people, often friends -- trading their thoughts and enjoying the camaraderie.
In the realm of the virtual, where the players cannot see any physical proof of the existance of the other players...then comes what I have come to call the Anonymity Effect. When there is no context of face, voice, scent and tactile feedback, many minds will come to deny the reality of the person on the other side of the monitor glass -- if only on a subconscious level. It is not merely an effect that happens inside the boundaries of the MMO, but in all human contact within the framework of the virtual extension of the world that most people just call "the Internet" or "the Web" or just "Online".
In the grip of the Anonymity Effect, we seem to mentally... or maybe emotionally devolve. I do not yet know if it is a conscious decision or if it is some involuntary response to being in contact with people we cannot physically sense, but regardless of the root cause, people have a tendency to do and say things that they would never DREAM of doing or saying if they were in physical proximity to the other people with whom they are interacting. Sometimes this allows them to get closer to others and forge intimate bonds of friendship, understanding or affection... but more often it just seems to be used to behave in a very immature, agressive and negative way.
Allow me to cite a very interesting example from recent personal experience inside the boundaries of AO.
While playing a newly spawned enforcer I will refer to as BH in the new backyard, I found myself in a very close fight with the npc robot boss. I lost that fight by a VERY narrow margin. Had I hit him one more time, the boss would have died.
I returned to the site of my demise quickly enough that I could see my body. Next to the body of the boss I had been fighting. Next to a very puzzled MA I will call DIA. I watched my body disintegrate, looted my kill and found something I figured the MA would like. Before I could even initiate trade with DIA, she let loose with the most amazing stream of profanity and verbal abuse I have heard from another human being. It was like being around a three year old who just learned the word "fuck".
It turned out that DIA was most upset to discover that one hit on a boss does not award either experience or looting rights if someone else has done 99% of the damage. "She" took that disappointment out on me, the person who had done 99% of the damage and claimed the reward for my work, for the better part of a half an hour in /tells before I gave up trying to explain game mechanics, decided she didn't really deserve the MA suit I was going to give her and put her on /ignore for behaving like a 10-year-old tool with self control issues.
Because I am accustomed to people behaving like complete asses to one another in MMOs, it didn't really phase me that much and I was already well on my way to forgetting the incident. But a half hour later, I got a tell from another player in the training grounds, inquiring about DIA. Being curious, I listened and responded to this person, and eventually ended up taking DIA off ignore. Because DIA had done something I viewed as a complete anomoly. DIA wanted to apologize.
Somewhere in the very long and kind of freaky conversation that ensued, it came out that DIA was a 42 year old guy who NORMALLY wouldn't DREAM about acting in such an immature, nasty and selfish manner in real life. But because I was basicly what only amounted to an anonymous mess of pixels in a game to him, and he was playing a game, his first reaction was to (and this is his quote, not mine) "attack someone like some immature 13 year old who was taking out his frustrations at being mistreated in the h.s. caffeteria". He was even MORE apologetic when he realized I was female IRL and nearly grovelled in apology when he discovered I was 39. The more complete his mental picture of me became, the more he felt bad about having treated me badly.
DIA's first actions and reactions were extremely typical of what I am talking about in Virtuality. His second reactions were what I would describe as atypical. To put it mildly. DIA and I are still talking. His willingness to treat me like a real person and to afford me basic IRL courtesies impressed me, especially when compared and contrasted to his first actions. They also confirmed something that has been knocking around in the back of my mind for years now. People online, most especially in online interactive games DON'T really think of other players as real people.
This goes WAY beyond Tarryk's devil's advocacy and steering the actual topic in the realm of pure roleplay. Most of the behavior I'm discussing has nothing to do with roleplay. Most interaction that happens in AO has nothing to do with actual roleplay. Actual roleplayers in Anarchy Online are a serious minority. Most of the gamers that participate on our game are not playing an RPG, they are simply playing a complex PvP/FPS game. Many of them don't even grasp the concept of roleplay, and some of them outright reject it.
Actual roleplay, whether it is planned and scripted or ad-libbed within the framework of Anarchy Online is normally very clearly defined and distinguished as roleplay. The game mechanics themselves pretty much ensure that when one player plans to engage in more extreme acts of roleplay (murder, rape, violence, etc) that the involved parties BOTH need to agree to play their roles, thereby IRL tacitly giving their consent to engage. Involved persons are aware that RP is occurring and that what is being enacted is not another player's real thought or action towards themselves as real people. Knowing this, they feel no pain and do not suffer by the words and actions of the roleplayers they are involved with.
Anarchy Online is currently experiencing a serious rash of scammers, thieves and account ripoffs. The person who is not engaged in roleplay who scams another player out of credits or items is stealing something from another person. It does not matter that the items are digital code in a game. They represent a very real investment of time and effort on a real person's part and hold a real, if intangible value to that person. The fact that the thief stole something you cannot physically hold in your hand inside of the framework of a game is immaterial. It is still a real theft. It cannot be excused by using the words "it's not real, it's just a game". It is a very real and personal attack on another person. It's behavior that I feel leans over and sometimes outright falls into the realm of the outright sociopathic. "I want it, so I'm going to take it. Who cares what the guy who has it now thinks?" This isn't making a roll to see if you can successfully pickpocket some NPC. This is neither roleplay nor is it something advertised in the game as a selling point. It's not even part of the intended game mechanics. This is actual theft.
So rationally, one can neither excuse the behavior you see, experience or perpetrate by using the "they're not doing anything wrong because it's just roleplay" line nor compare the views I have presented to the misguided "D&D=satanism" arguement that arose when a bunch of ignorant parents got all bent out of shape by tabletop RPGs. Social conventions and bad behavior don't simply extend to sexuality and sexual deviance on or offline, though I'm sure it might have been easy for a reader to think that was all I was discussing in Virtuality after reading my views on the subject of what I now think of as "That Rape & Murder Game". Especially since most of the readers here really don't know me all that well... most especially this side of me. So I suppose it's not all that unreasonable for some of you to place Virtuality in the context of my posts regarding TR&MG rather than reading it as an overall commentary embracing not just gaming but the entirety of being online in the wider virtual world.
And yes.
I am, once again, disgusted with a lot of people over their behavior.
Go figure.